Meet Our Team
We have listened closely to the requests of pump users and the issues they face, and promptly responded when they said, “I wish we had this kind of pump.”
(Group photo of some front-line employee team-building activities in the enterprise.)
OUR SERVICE FOR YOU
Fast. Reliable. Individual.
Fast and reliable services at a high quality level ensure maximum operational reliability, minimal downtime and a long service life for your pumps.
The Service Centers are available around the clock.
Frequently asked questions
QUALIFIED, FAST AND COST-SAVING
Repair in the Service Center
Our trained professionals ensure reliable repair and optimisation products.
Our service includes a 12-month warranty, which means we are ready to help you at all times. For the purpose of smooth cooperation, we also keep a maintenance history that includes repair and optimisation notes. To guarantee long service life for your pump and avoid failures, we would be happy to draw up a suitable maintenance concept for you. We also carry out test runs on request.
SPARE PARTS FOR PROPRIETARY PUMPS AND PUMPS OF OTHER MANUFACTURERS
Original spare parts in proven Sproull quality.
We provide optimal, application-specific materials with high resistance to corrosion and wear. To ensure that your spare parts are available quickly in the event of an emergency, we offer customised supply and storage solutions.
ON-SITE COMMISSIONING AND REPAIR
Including performance optimisation measures
Support during commissioning and installation of the unit by our trained service personnel
Application-based and product-oriented on-site repair to avoid lengthy downtimes
Our trained professionals guarantee preventive servicing and maintenance. You receive a customised inspection service with recommendations for optimisation. Maintenance contracts are agreed and include precisely specified service activities. To avoid lengthy downtimes, our staff also carry out performance optimisation measures on site.
Our service includes a metrological inspection, e.g. vibration, noise, flow and characteristic curve measurements. If necessary, we also adjust the equipment in line with changed system parameters and the current state-of-the-art. We provide expert advice on customised monitoring systems on request.